After enabling person accounts, what happens to patient or member records imported into Health Cloud?

Study for the Salesforce Health Cloud Accreditation Test. Use flashcards and multiple choice questions, each with hints and explanations.

When person accounts are enabled in Salesforce Health Cloud, existing patient or member records that are imported are automatically converted to the Person Account record type. This is because person accounts in Salesforce combine the characteristics of both an individual account and a contact. By merging these data structures, Salesforce allows for a more seamless way to handle individuals who may act both as patients and members, while providing the necessary functionalities for managing healthcare-related interactions.

This conversion ensures that all relevant data and relationships associated with the patient or member are preserved but modified to fit the new structure suitable for person accounts. Hence, the newly configured records will take full advantage of the unified capabilities of person accounts, improving the efficiency of data access and management in the healthcare ecosystem.

The other options do not reflect this process accurately; patient or member records are not left unchanged or deleted but are instead transitioned into the new account structure to leverage the benefits of person accounts within Health Cloud.

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