Health Cloud is an extension of which core clouds?

Health Cloud is designed specifically as an extension of Service Cloud. This connection is due to the fact that Health Cloud enhances the capabilities available in Service Cloud by integrating healthcare-specific features and tools. For instance, it provides functionality for patient management, care coordination, and personalized communication, which are essential in the healthcare field.

Utilizing Service Cloud's existing service capabilities, Health Cloud layers on additional elements tailored to the unique needs of healthcare providers, payers, and patients. Thus, it becomes a specialized tool that allows healthcare organizations to leverage customer service practices in a way that specifically addresses the complexities of healthcare management and patient interactions.

The other options – Marketing Cloud, Sales Cloud, and Commerce Cloud – focus on different aspects of customer engagement and sales processes, which are not specifically tailored to the healthcare domain. Consequently, they do not provide the same enhanced features that Health Cloud offers to address health-related service needs.