How does Salesforce Health Cloud support telehealth services?

Study for the Salesforce Health Cloud Accreditation Test. Use flashcards and multiple choice questions, each with hints and explanations.

Salesforce Health Cloud plays a significant role in supporting telehealth services primarily through the provision of tools designed for virtual visits and remote patient monitoring. This capability allows healthcare providers to conduct consultations with patients over video conferencing and other digital platforms, bridging the gap between in-person visits and remote healthcare needs.

The tools include features such as secure communication channels, appointment scheduling for telehealth sessions, and integration with remote monitoring devices that track patients' health metrics from home. These functionalities enable providers to maintain continuity of care and ensure that patients receive timely attention, even when they cannot visit the healthcare facility in person.

Supporting telehealth also aligns with the growing trend of patient preferences for remote healthcare options, thus enhancing patient engagement and adherence to treatment plans. This answer reflects the versatility of Salesforce Health Cloud in not just managing traditional healthcare workflows, but also facilitating modern methods of care delivery, like telehealth.

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