If a Service Cloud customer wants access to standard Health Cloud Objects, which of the following licenses is required?

Study for the Salesforce Health Cloud Accreditation Test. Use flashcards and multiple choice questions, each with hints and explanations.

Access to standard Health Cloud objects necessitates a Health Cloud license. This license is specifically designed to provide users with the functionality and access to the data models and features that are unique to Health Cloud, which includes patient and care team management, health records, and various health-related workflows.

While a Service Cloud license allows users to manage customer service interactions, it does not automatically grant access to the specialized objects and functionalities within Health Cloud. Although there may be some overlap in the features when using both Service Cloud and Health Cloud, the Health Cloud license is essential for leveraging the specific health-related capabilities that are not available through a standard Service Cloud license. Thus, only the Health Cloud license ensures comprehensive access to the necessary healthcare-related objects and tools.

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