What does the term Teletherapy refer to in Health Cloud?

Teletherapy refers to a form of therapy that leverages telecommunication technology to conduct sessions remotely. This method allows therapists and clients to connect via video calls, phone calls, or messaging, providing an accessible and convenient option for individuals seeking mental health support. Teletherapy can be particularly beneficial in situations where face-to-face meetings are challenging, whether due to geographic distance, transportation issues, or personal comfort levels.

This approach aligns with the growing trend toward digital health solutions in various fields, including mental health, and is especially relevant in the context of Salesforce Health Cloud, which supports remote healthcare delivery. The use of technology in therapy helps to maintain continuity of care and can reduce barriers to accessing mental health services.