What is "Care Coordination" in the context of Salesforce Health Cloud?

Care Coordination in the context of Salesforce Health Cloud refers to the strategies and processes that effectively organize patient care across various health services and providers. This approach is essential for ensuring that patients receive comprehensive and cohesive care, especially when they are navigating multiple healthcare services or specialists.

Salesforce Health Cloud emphasizes the importance of a connected healthcare environment where information is shared seamlessly among providers, allowing for better communication and collaboration. This leads to improved patient outcomes, as all healthcare team members are informed and aligned regarding a patient's care plan, treatment updates, and any necessary interventions.

The other options, while related to the healthcare experience, do not encapsulate the entirety of what Care Coordination represents. Promoting telehealth services focuses specifically on the method of delivering care, managing appointments deals with logistical aspects, and collecting patient feedback centers on capturing patient experiences rather than coordinating care. Thus, the option reflecting the coordination of services among different providers is the most accurate representation of Care Coordination in Salesforce Health Cloud.