What is the primary goal of "Referral Management" in Health Cloud?

Study for the Salesforce Health Cloud Accreditation Test. Use flashcards and multiple choice questions, each with hints and explanations.

The primary goal of "Referral Management" in Health Cloud is to streamline the process of referring patients to specialists and managing those referrals. This involves creating an efficient workflow that not only facilitates the initial referral but also ensures proper tracking and follow-up of patient care once a referral has been made.

By effectively managing referrals, health care providers can improve patient outcomes, enhance communication between primary care physicians and specialists, and ensure that patients receive timely and appropriate care. The process involves coordination, timely updates, and communication with all parties, which ultimately supports better health management for the patient.

Other choices focus on aspects that do not encapsulate the comprehensive objectives of Referral Management. For example, enhancing waiting times or increasing the number of referrals does not necessarily correlate with improved patient care or management. Automating patient follow-up procedures, while beneficial, is a separate function that may occur within the overall referral process but does not define the primary aim of Referral Management itself.

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