Where do you create a cross object relationship in Health Cloud?

Study for the Salesforce Health Cloud Accreditation Test. Use flashcards and multiple choice questions, each with hints and explanations.

The ability to create a cross-object relationship in Salesforce Health Cloud takes place on the Admin home page. This area provides the platform and tools necessary for configuring relationships between various objects within Salesforce.

Cross-object relationships allow users to connect different data entities, which is crucial in a health context where different aspects of patient care and management might be tracked separately but need to be connected for a holistic view.

In this case, the Admin home page serves as the hub for managing objects, fields, and settings across the entire Salesforce ecosystem, including Health Cloud. It offers the relevant configuration options needed to establish these relationships effectively.

The other choices do not provide a platform for creating cross-object relationships directly. The patient timeline is primarily used for displaying information about a patient's interactions and health history. The Patient Navigation menu is designed for patient engagement and may not have the necessary administrative functionalities. Lastly, while one might manage relationships at the object record level, initiating a cross-object relationship fundamentally occurs at the administrative level, hence the key functionality exists on the Admin home page.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy