Which add-on package contains an app to support utilization management?

Study for the Salesforce Health Cloud Accreditation Test. Use flashcards and multiple choice questions, each with hints and explanations.

The Health Cloud Care Request Extensions add-on package includes an app specifically designed to support utilization management. Utilization management is a critical aspect of healthcare that involves evaluating the necessity, appropriateness, and efficiency of healthcare services and procedures. This package provides tools that enable healthcare providers to manage care requests effectively, ensuring that patients receive the right services at the right time while also optimizing resource use.

By utilizing this app, organizations can streamline processes around authorizations and care coordination, which are essential for managing patient care efficiently. The availability of such features in the add-on package highlights its relevance to utilization management, making it a key resource for organizations looking to enhance their operational effectiveness in health management.

In contrast, the other packages listed do not specifically focus on utilization management. For instance, the Health Cloud App Template for Patients is more geared towards engaging patients and facilitating communication, while the Health Cloud Reports for Patient Referral Management focuses on reporting and analytics rather than direct management of care utilization. Likewise, the Health Cloud Unmanaged Package Extension serves as a flexible extension but does not provide the specialized utilization management application found in the Care Request Extensions.

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