Which objects does the Health Cloud data model use to track patient referrals?

The object used in the Health Cloud data model to track patient referrals is Care Requests. Care Requests are specialized records that capture the details of requests for care services, such as referrals to specialists or other healthcare providers. This functionality is crucial in coordinating patient care, as it enables healthcare professionals to track and manage the referral process effectively.

Care Program Enrollee refers to individuals enrolled in specific care programs but does not specifically focus on referrals. Cases are typically used for tracking individual service requests or issues but are not designed exclusively for tracking referrals. The Lead object is primarily used in sales and marketing contexts to manage potential sales opportunities, which does not align with the specific use case for tracking patient referrals in a healthcare setting.

In summary, Care Requests are vital to the Health Cloud data model for managing referrals, as they provide a systematic approach to documenting and following up on patient referrals within the healthcare ecosystem.